Stolen PayPal account; unautorized payments

Langikp
New Community Member

Hello,👋 

today sameone‼️ hacked ‼️my girlfrends PayPal account, changed the accounts login e-mail adress and now making unautorized payments - buy some marchendise.

Do sameone know, how to stop this, login in to the account and get money back?

Thank for aby help.🙏

Bye 

PL

Hacked account

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Langikp 

 

Contact any funding sources linked to that bank ie card issuer / bank etc and ask them to stop anything to do with paypal.

Then .............

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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