Sorry, we weren't able to complete your payment at this time. Please try again later.

Allanah
Contributor
Contributor

I'm trying to send money to someone for a commission, and I got a message that says 

Sorry, we weren't able to complete your payment at this time. Please try again later.

 

If you continue to encounter problems, please contact customer service.

Why is this happening? I've used Paypal many times before and I've never had this. I'm only trying to pay $5 and I have $6 in my account. How can I fix this? This person is expecting money from me.

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127 REPLIES 127

Sandro101
New Community Member
Whenever I try to purchase an item I get an email saying "purchase not processed"
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Jan105
Contributor
Contributor
When I sign in to checkout, it either signs me in to my actual home page of PayPal where I can see my balance which is confusing because I don’t know what to do from there, or i it says ‘we can’t process your payment...’ My account has no limitations and everything is confirmed There’s enough in my account Someone help please
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Kassidy__
New Community Member
I’m trying to transfer money that was sent to me through PayPal to my debit card. Every time I try to send the money over a message pops up saying, “Were having trouble completing your request right now.” I know I definitely have not reached the money limitation.
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masianarts
Contributor
Contributor

Good afternoon. Help solve the problem. I have a PayPal business account and I cannot withdraw money to My business bank account for 2 days. I tried to enter different amounts, but constantly in the upper window a notification appeared in red letters: try again later. I don’t have a limit in PayPal. My account is active and there are no locks. this is the first time in my practice. please tell me what it may be related to?

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Khaanow
New Community Member

Dear Paypal Community,

 
I have been trying to send money to a Paypal registered email. However, I was unsuccessful due to problems encountered from the company's side. Therefore, we need to fix the problem. The system says that the company accepts payments only using through the company's website. Also when I talked to the company they are saying that the problem is not from their side. So please what do I do?
 
 
Thank You
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SAF7
New Community Member
Sorry we cannot process your payment and my account have sufficient amount to cover my order please help .
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Shiva55
New Community Member
I am neither able to do an online transaction nor I am able to send or receive money through paypal.It simply shows an error stating "return to merchant".Anyone help me out in fixing it.
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fork2
Contributor
Contributor

I tried for weeks to use a little of my PayPal balance to buy a nice meal. Ubereats kept saying error. I finally complained to PayPal requesting them to take legal action against Ubereats for FALSELY representing PayPal In their checkout as a method of payment. Ubereats had sent me an email CLEARLY SAYING

" We do NOT accept Paypal credit". Now I don't know how they can get away with having PayPal in their checkout and then refusing to accept it as a payment method.  (AUSTRALIA) ?????????

Paypal responded by saying that they would NOT tell me the outcome of my complaint but they would look in to it.

Personally I see this as GROSS false and missleading advertising by UberEats. I would NOT have tried to buy my dinner if I could not pay with my paypal credit as I can not afford to put it on credit card. Credit card is the ONLY other option Ubereats provides. I guess most would give in and just pay it and be done with it. 

If I wanted to pay with credit card I would have selected Credit Card as the payment method , Instead of Paypal. 

Could someone please tell me how UberEats can advertise in checkout that they accept PayPal and have the PayPal tick box and then refuse to take payment clearly saying in an email that they do not take Paypal.

PayPal didn't want to answer this definitively. Shouldn't the Gov't prosecute either for missleading marketing practices??????????

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njamie3
Contributor
Contributor
Sorry, we weren't able to complete your payment at this time. Please try again later.

If you continue to encounter problems, please contact customer service.

 

Anyone know why I'd get this?

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Clab
New Community Member

Someone was trying to send money to me but the transaction wasn't working. PayPal was telling them "This payment cannot be completed due to regulations. If you continue to encounter problems, contact Customer Service." This is not the first time this has happened so I would really appreciate a solution.

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