Sorry, we weren't able to complete your payment at this time. Please try again later. Help

[Houda2]

I've tried contacting support to help me get rid of the "Sorry, we weren't able to complete your payment at this time. Please try again later." error, but I'm still unable to send to anyone. This has been happening for more than a day. Does anyone know what I can try to fix this? Is it just a problem on PayPal's side?

[PayPal_Cristina]

Hi @Houda2,

Thank you for your post and welcome to our Community Help Forum!

I am sorry about your issue. To provide one of the safest online payment methods we review every payment before it's approved. Occasionally, we may block the use of a particular card, a bank account or your balance if there may be a higher-than-normal level of risk associated with the transaction. This is similar to the way your bank or credit card issuer approves transactions. Here are some things that you can do that may help. Please ensure that you are making your payment from your country of residence. If possible attempt to complete the payment from your home computer or the computer you most frequently use to access your PayPal account. If you have an unconfirmed card or a bank account registered on your PayPal account, please make sure to confirm them.

Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

I hope this helps.

Cristina