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Sorry, we can't complete your purchase at this time?

New Community Member

Sorry, we can't complete your purchase at this time?

So I've made purchases with this account before and we just got some money sent in via donation to our community PayPal. All of a sudden, I can't make purchases for a new website. I'm consistently getting an error as stated in the title. One of the community members put the option that they were paying for a service which I think then classified us as a seller. So now the money is being withheld. We already refunded that transaction, and we have had them input a new donation to the unit but still we can't do anything. Please help! Chat just tells me I'm talking to the wrong people...