Sorry, we can’t complete your purchase at this time Please return to the merchant.

[Pyrex_]

I keep trying to get something off a website and when i log in and im ready to pay i keep getting this message 

Sorry, we can’t complete your purchase at this time

Please return to the merchant and choose another way to pay.

and plus ive tried doing this 

1. Log into your PayPal Account
2. Click ‘Profile’
3. Click ‘More Options’
4. Select ‘My Selling Tools’
5. Click ‘Block Payments’
6. Under the Payment Receiving Preferences, find the “Block payments from users who:” section
7. Uncheck the “Initiate payments from the Pay Anyone subtab of the Send Money tab” option
8. Click ‘Save’

but i never see the option "

1. Uncheck the “Initiate payments from the Pay Anyone subtab of the Send Money tab” option"

[mikemike998]

Not yet 

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@jgold723 wrote:

I'm having the same problem with a button I created for my own site. When I try to test it by making an actual purchase, I get the error. Has anyone found a solution to this?

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[evilman987]

Guys i've found that only some paypal accounts do this, i have an old one i barely use and that one works fine every time. It might also be a new update error for CSGO, becuase this was alsoworking back before october.

[riza_]

Same issue here! I cant buy anything with my money on paypal thats worth more than $50. I was trying to buy a gaming console for my brother more or less $500 but says can't complete purchase. I was able to buy something worth $200 before! Now I cant even buy something more than $50 ughhhh

[Eaids]

i have the same problem its so annoying. does anyone have any solutions

[Nun0]

I'm having the same problem since I've updated my email

[jodistef613]

NO SOLUTIONS I have called Pay Pal directly 6 times .... they act like I AM DOING SOMETHING WRONG when its THEIR PROBLEM .... ticks me off!!!!!!!!!!!!!!

[lananatour98]

hi

this is pretty old , did you get any kind of naswer how to deal with this ?

having the same problem

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@jodistef613 wrote:

NO SOLUTIONS I have called Pay Pal directly 6 times .... they act like I AM DOING SOMETHING WRONG when its THEIR PROBLEM .... ticks me off!!!!!!!!!!!!!!

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!!!!

[MarvinUQ]

I have this problem, but I've notice that when the payment page looks like this:

I can make the payment, but when looks like this:

It sends me back to the merchants page with a message like this: "Your payment failed We have not been able to process your payment. To continue with this purchase please select an alternative payment method."

Happens everytime the paypal page looks like in the second image.

[gmackhurry]

I had the same problem this morning. I called paypal and he had me clear history and cookies in explorer and it worked to buy an itunes card. Well I wanted to buy another gift itunes card a few minutes later and its back to saying sorry... I tried clearing the cookies and history again but it did not work. So I called back and this time the support guy advised the paypal security thinks my transactions are fraudulent. He asked me a few questions to clear the purchase requests and when I tried again it still said sorry. The support guy said the security is just being cautious and maybe wait till later to try again. Well half day later... yep still sorry.

I understand and appriciate good security but good grief are we now at the point where a support tech cannot even help?

I'm a bit unclear on the matter - have I been fired from paypal? Do I just close the account and say goodbye? The support guy could only offer these words "if it keeps happening it's because of the security". Sounds like the "security" is costing them. Maybe paypal should figure it out.

[Shahinsyr]

I've had this problem since last week. I wasted about 2 days in the internet to find the solution and got that this is not new , this problem has been on paypal since 2013 (or maybe earlier) and nobody solved it! **bleep** you anyway i missed the black friday for my favorite online shoppings, now i just missed cyber monday , so i kept calm, signed in to my account and then i did withdraw the hole money. Tomorrow i will go to the bank and request for a Visa card. So i'm sure that i wont miss the next year's black friday :)))))