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Sorry this recipient can’t accept personal payments

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Member

Sorry this recipient can’t accept personal payments

A cashback company is trying to send money to my PayPal account, and they get this error: "sorry this recipient can’t accept personal payments".
Can you help me to solve this problem?

I contacted PayPal 10 days ago, but I didn't get an answer.

1 ACCEPTED SOLUTION

Accepted Solutions
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Volunteer Advisor

Re: Sorry this recipient can’t accept personal payments

Hello @Eitan461,

 

As Sharpiemarker wrote—neither PayPal Business accounts, nor, PayPal Personal accounts in Israel, are able to send or receive Personal (Friends & Family) payments. Israel based accounts are only able to send and receive payments related to Goods & Services.

 

Here is a PayPal Israel link with details on fees, (notice the omission of Personal payment fees).

 

https://www.paypal.com/il/webapps/mpp/paypal-fees

3 REPLIES 3
Volunteer Advisor

Re: Sorry this recipient can’t accept personal payments

@Eitan461

 

There are certain countries that cannot accept personal payments; commercial or export related payments only.

 

See the url below to check what PayPal account features countries have available:

https://www.paypal.com/cgi-bin/webscr?cmd=_display-country-functionality-outside


Kudos & problem resolved are greatly appreciated. 🙂
Member

Re: Sorry this recipient can’t accept personal payments

@sharpiemarker

 

If I understand right I can accept personal payments.

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Volunteer Advisor

Re: Sorry this recipient can’t accept personal payments

Hello @Eitan461,

 

As Sharpiemarker wrote—neither PayPal Business accounts, nor, PayPal Personal accounts in Israel, are able to send or receive Personal (Friends & Family) payments. Israel based accounts are only able to send and receive payments related to Goods & Services.

 

Here is a PayPal Israel link with details on fees, (notice the omission of Personal payment fees).

 

https://www.paypal.com/il/webapps/mpp/paypal-fees