Someone lied to me claiming they going to grow my instagram account. They don’t answer me anymore after the transaction is made. What do I do? Can I cancel the transfer?
Locate the payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received dispute.
If by chance you sent payment as friends and family, then there is no refund or purchase protection because friends and family payments are considered gift payments.
It was under “family and friends” transaction. The seller asked me to do that and had no idea about this!! Can I still get my money back or any help?? Thanks
A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance. However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.
If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).
You also risk having your account limited for using this option when you are purchasing goods as its against Paypal rules.
Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well.
Advice is voluntary. Kudos / Solution appreciated.
