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My daughter was scammed by shaw academy, she cancelled a free trial within the time but they took money saying she re started membership. PayPal don’t want to know, had this happened to anyone else. Thought I could trust PayPal ?
Solved! Go to Solution.
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They are known to never reply. However, I got confirmation of deletion and subscription cancellation. These are the emails that worked <removed> cancel privacy <removed> <removed> I Used the email subject: REQUEST TO CANCEL SUBSCRIPTION AND DELETE SHAW ACADEMY ACCOUNT They are known to unexpectedly reopening accounts though so make sure you change your primary email and the password to your PayPal account after you’ve remove Shaw Academy UK in your pre-existing payments. So far so good but will update on more details.
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Any updates? I've also had a run in with shaw... My first class was due to start today, and when I logged in, there was a red button to open the class and a green button next to it that simply said class toolkit. I clicked on it out of curiosity and £39.95 was instantly taken out of my paypal! NOWHERE was it made apparent that the button was a non-refundable one-click purchase! I've receievd a reply to my complaint telling me it's non-refundable !
On my paypal it's classified as a "pre-approved payment" which is simply incorrect. They used my paypal details that are set up for the subscription (which I have cancelled fingers crossed it stays that way!) to simply take money without asking. I reported this to paypal and they've said it's legit somehow?? £40 is a lot of money to me...
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@Annap123 I was able to claim my refund from them, I followed suggestions from IG account #Shaw Academy Scam.
If you write a Bad review on Trust Pilot, they will immediately contact you.
I am trying to reach out to PayPal and register these as scam company, but no luck so far.
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I turned automatic payments off, and that set my PayPal status with the to 'inactive'. Am I safe from further charges?
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I submitted a complaint through the Better Business Bureau two days ago, detailing my issue and grievances with Shaw Academy and my desired result. They got back to me this morning with a message from Shaw that they will refund my money within 4-5 business days!
I'm definitely going to wait to make sure I get the money before I close the ticket, but I'm really grateful to the BBB for their support and super fast response. Try going through them, if you have an issue.
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@SamanthaB2020 - please write a Bad review on Trust Pilot, they will immediately contact you. Check out IG page #Shaw Academy Scam.
I am a victim of their ploy and have successfully claimed my refund today. I am trying to reach out to PayPal and register these as scam company, but no luck so far.
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- Seems like I've been also scammed by Shaw Academy in Disputes and Limitations Archives
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