Sent money problem

ahshimul3455
New Community Member
when i sent money then it saying that we couldn't confirm its you but why?
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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi ahshimul3455, 

 

Welcome to the PayPal community forum. We are always happy to have new members. 

 

I am sorry to hear that you had issues sending money. It sounds like our internal security system detected a risk and wanted to make sure it was you sending money. You will generally receive a verification to complete. This can be a text message or a phone call to your registered number or you can be asked to verify information that is registered on your PayPal account. If you are able to pass this verification request you should be able to send your money as normal. Please click here for more information on why you may not be able to send a payment.

 

I hope this answers your question, 

Paula 

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