Sending money fee free

Designpurchaser
Contributor
Contributor

I am told that I can send money fee free to family but I can't do it...why? Please help.

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59 REPLIES 59

akyz
Member
Member

send my money pleas 

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davemc80
Contributor
Contributor
I just sent money through friend and family and it charged the recepiant. Why? Why can’t I transfer money from one account to anaother without fees.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@davemc80 

 

It would help if you said what country you are in and what country the recipient was in / how you funded the paypal payment / what currencies were involved.


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davemc80
Contributor
Contributor
I am in the United States so was the recepiant.The money was send from my paypal balance. It was US currency. It was sent by the friends and Family option on PayPal.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@davemc80 

 

Then you shouldn't have been charged a fee, a fee would only have been charged if you had used a credit card.

If you are sure you used the friends / family option and not the goods / services by mistake then contact customer services and query it for a refund.


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davemc80
Contributor
Contributor
Sorry for the double post, I didn’t think it went through. I wasn’t charged a fee. The recepiant was. I sent him $680.00 And they charged him $20.00 and some change.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@davemc80 

 

Yes i appreciate that which is why i refer you to my second sentence.


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davemc80
Contributor
Contributor
I am in the US and so was the recepiant. The funds were sent from my paypal cash balance and it was sent by friends and family in us currentcy
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chongvuichung
Contributor
Contributor
I am from Malaysia, is that mean I have to transfer my bank money to PayPal account wallet before I use PayPal to send the money to my parents for free?
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PayPal_JonK
Moderator
Moderator

Hello @chongvuichung,

 

Thank you for reaching out! Unfortunately, personal payments are not available for domestic payments in your country. You can send goods and service payments and fund them directly from your bank or credit card, but normal goods and service payment fees would apply.

 

Have a great day!

 

 - Jon K


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