New to the community? Welcome! Please read our Community Rules and Guidelines
I have received money from a frnd of mine coz he needed cash and he send it to me on paypal balance and now I cant use the money for anything not even to send it to another mate of mine or transferring it to my card. The service use to work well 5 month ago and now the balance is just there and I cant use it at all
Hello, Yoie99. Thanks for taking the time to post your question here on the PayPal Community Forum. Not being able to send money or withdraw money is a definite concern!
For customers in Egypt, it's generally necessary to add and confirm a Visa branded credit/debit card to a PayPal account in order to be able to send money or withdraw it. If you don't have a Visa branded card, or if it's not confirmed, those steps may need to be completed to get things moving in the right direction. Please check out https://www.paypal.com/eg/smarthelp/article/why-do-i-have-to-link-and-confirm-my-debit-or-credit-car... for more information on the process.
I hope this is helpful. Thanks for being a part of the PayPal Community!