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Send paymeny "friends or family" to an address that does not exist.

havarthe87
Contributor

Send paymeny "friends or family" to an address that does not exist.

Hi there.

 

I sent a payment (as friends or family) to an address that does not exist. I know it does not exist because I checked on google. "couldn't find your google account".

 

Will the payment automatically be refunded to me within 30 days? Or do I need to make a claim?

 
2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Send paymeny "friends or family" to an address that does not exist.

@havarthe87 

 

If its pending / unclaimed WITH a cancel option then cancel it.

If its has not got a cancel option then it would time out at 30 days.

If its completed then it has gone through to a valid email address / linked to a paypal account.

 

If its the last one then you would only be able to recover the funds by reaching out to them and requesting a refund but you can't force them to do so and you can't open a dispute for a friends/family payment as there is 0 buyer protection.


Advice is voluntary.
Kudos / Solution appreciated.
havarthe87
Contributor

Re: Send paymeny "friends or family" to an address that does not exist.

Thank you!

 


@kernowlass wrote:

@havarthe87 

If its pending / unclaimed WITH a cancel option then cancel it.

If its has not got a cancel option then it would time out at 30 days.

Do you know under what conditions the transaction would have a cancel option and under what conditions it will not? Assuming it was sent to "friends or family".