Send Money using PayPal credit

Orlando10
Contributor
Contributor

Why can't I send money using my PayPal credit? It says I can, but keeps billing my alternate form of payment, & it keeps declining the transaction. My preferences are set to charge my PayPal credit... So why does it keep charging a different card? Am I doing something wrong?

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1 REPLY 1

Anonymous_User
Not applicable

There is a number you can call for questions - it's on this page, scroll to bottom on the right.   Look for "Is there a number I can call if I have additional questions?"  ( As this is public community, it's not possible to look at account info but, customer service can.)

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