Seller's eCheck refund declined by their bank
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I purchased several items from a seller on ebay paying with my bank's debit card through paypal. She never sent the items and is now no longer a registered user. I started a dispute through ebay asking for a refund. I was given notification that she is sending a refund via eCheck through paypal. When the date it was supposed to clear arrived I was informed by paypal that her bank declined payment due to insufficient funds.
Now the resolution center on eBay's site is showing that the refund has been issued. I just called eBay and they connected me to paypal's customer service. I was on hold for 30+ minutes before giving up. So now she has my money and I have no items. I don't know what to do. The eChecks aren't even showing up in my paypal activity so I can't open a claim with them that way. I'm at a loss and am so upset. How can I get my money back? Please help and thank you for your time.
- Labels:
-
Refunds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
EBAY HAS 30 days Money back guarantee,but if they see it has been refunded,they could wash their hands.
if you use a credit card,file chargeback.
or send a paypal money request to seller,
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Getting money back from Ebay in Payments Archives
- Refund as a declined tranaction? in Payments Archives
- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives
- Is it true that a seller cannot refund money while a dispute is open? in Disputes and Limitations Archives