cancel
Showing results for 
Search instead for 
Did you mean: 

Seller didn't mark my payment as accepted

Member

Seller didn't mark my payment as accepted

I bought an item on e bay on Aug 2 but the seller didn't accept the payment yet and I can't rec iv e the item

Transaction ID 9CH191600H239364F
Seller info eBay - <removed> (cerber2891-3)
Purchase details
NVIDIA SHIELD 16GB WiFi 8in Black
$128.50
Item #312197957735
Shipping
$7.70
 
Total
$136.20
 
PP marked my payment as didn't accepted yet.
What can I do to recive the item?
7 REPLIES
Volunteer Advisor

Re: Seller didn't mark my payment as accepted

@Pimalu

 

Can you say what it says next to the transaction in your Paypal account.
1. Pending / Unclaimed.
2. Pending / Unclaimed with a cancel option.
3. Completed / Sent.
4. Pending / Uncleared.
5. Pending awaiting authorisation.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Seller didn't mark my payment as accepted

Just Pending, nothing else

 

Pending eBay - <removed> (cerber2891-3)Purchase

  • AUG022018eBay - <removed> (cerber2891-3)PurchaseLoading transaction details foreBay - <removed> (cerber2891-3)Purchase- negative$136.20eBay - <removed> (cerber2891-3) hasn't accepted yet. Cancel
Volunteer Advisor

Re: Seller didn't mark my payment as accepted

@Pimalu

 

Yes but thats on your Ebay account not your Paypal account isn't it?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Seller didn't mark my payment as accepted

PP account.

I have 4  "boxes" in my home page.

Up Left=PP balance (decription/options)                  Up Right=Pending (description of pending payments)

Low left= Bank accounts and cards (linked cards)     Low Right= Completed (previous completed payments)

      

Member

Re: Seller didn't mark my payment as accepted

Do you know how to resolve this problem?

 

Best

Member

Re: Seller didn't mark my payment as accepted

It's Pending / Unclaimed

Volunteer Advisor

Re: Seller didn't mark my payment as accepted

@Pimalu

 

Now you have answered my original question then yes.

Pending / unclaimed means the seller has an old or wrongly spelt email address on their auction, if there is no cancel option then it will 'time out' at 30 days post payment. Keep an eye on it though as that wrong email address may actually be correct to another person and if claimed by them then you may have to open a dispute.

 

TELL YOUR SELLER TO DO THIS.

Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down under ''postage'' and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.