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Seller agreed to refund my money but email from ebay said refund "failed"

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Seller agreed to refund my money but email from ebay said refund "failed"

I don't understand this.  The seller promptly agreed to refund my money for a product that didn't work (no fault of theirs) but then I received an email from ebay saying; "the refund to your original payment method failed".  I paid by PayPal and my credit card is valid.  This doesn't sound like it's my problem so why is this my problem????  This is EXACTLY why I prefer to buy from Amazon!