Select another payment

erymas
Contributor
Contributor

I have a new pay pal account but every time I try to use it for a purchase I keep getting a message that says use another form of payment. How come I can't use my pay pal credit? 

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1 REPLY 1

PayPal_Gwen
Moderator
Moderator

Hi @erymas,

 

Welcome to the PayPal Community! I'm sorry to hear you're having issues using your PayPal Credit as a funding source. To provide one of the safest online payment methods, our security program considers a variety of factors at each transaction to keep you safe. It sounds like our security system is not allowing the transaction to go through using your current payment method. Here's some information on some steps you can take if the payment is still being declined. Hope this helps!

 

Thanks,

Gwen

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