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Thank you for bringing this up to our attention. Though our response times may be delayed, be assured we’re here.
Paypal won't ask you to ship the item first before the payment will show on your Paypal account. If the buyer had sent you money, you should be able
to see that on your payment activity immediately. It sounds to me that you have received a scam or spoof email.
It's also important to report the fake email or website to PayPal as soon as possible. That way, we can protect you and other PayPal users. Forward any suspicious email to spoof@paypal.com then delete the suspicious email from your Inbox.
Here's how to spot common scams : What are common scams and how do I spot them?
How do I spot fake, fraudulent, spoof, or phishing emails?
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