I got scammed too, and here's what I did to resolve this....
THE SITUATION
In my case, I ordered an kitchen appliance from this website. When I asked when my package was, they would NOT email me a tracking number (WARNING SIGN #1). Also, the ONLY items listed for sale on the website UNDER THEIR MAIN MENU were jewelry or essential oils, but the kitchen appliance I had found using Google search was not found anywhere on their website via their website menus/tabs (WARNING SIGN #2).
Then, we got in the USPS mail a kid's cartoon sticker that we NEVER ordered (we don't even have kids!) and we didn't understand why someone would send us stickers for free? But kukhi a.k.a. ELIZABETH CORNISH INC. was doing was they sent that USPS "tracking number" of the cartoon sticker to PayPal as supposed "proof" that my big kitchen appliance package had been delivered to my home (although that "package" was in reality just a cartoon sticker in a tiny envelope instead of the big item I actually paid for.)
NOTE: I later saw from a scamadvisor website that the kukhi website was a new website and had been created and setup LESS THAN 3 months ago! (BIG WARNING SIGN #3).
THE SOLUTION: I used PayPal's "Contact Us" link to talk to a human being and explained the situation.
In my case, I had filed a dispute in the PayPal resolution center previously telling them I had never received my package, for which I got a email from PayPal saying "Your dispute was Denied. This resolution case has been closed".
But I google searched the scam website and I learned that this fraud website was mailing out "decoy" USPS tracking numbers as proof of package delivery that they would send to PayPay to fool the PayPal algorithms into thinking the package had been delivered. Si then, I CALLED PayPal customer support and explained the situation. She said they had received so many complaints already about this merchant that they had suspended their account and would refund my PayPal money shortly (after they gave the merchant the legally required 10-days to refute my claim). I still had my USPS tracking number and envelope that the cartoon sticker was mailed to me in, and I offered to upload a pic of it as evidence. But she said they didn't need me to send them a pic in this instance, because so many others had filed the same complaint. So I am expecting PayPal to soon refund of my money.
But be warned in the future! Those scammers will shut down their website soon since their account has been suspended, and they will just repeat the same fraud by setting up another new website, so BE ON THE LOOKOUT FOR THOSE 3 WARNING SIGNS I listed above!
