Reund of postage

mick1232
New Community Member

I ordered a saw  and was sent a pair of gloves the seller has agreed to refund me the full purchase price but I have to send the gloves back.

How do i recover my postage which cost me £9.70 .This is clearly not my fault that they advertised incorrectly and I would like to no how i get my money back. Do i have to go through the resolution centre again

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mick1232 

 

Make sure you send back trackable in case you have to open a dispute at a later point if the seller does not refund.

https://www.paypal.com/uk/smarthelp/article/can-i-get-free-shipping-to-return-a-paypal-purchase-faq3...


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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@mick1232 

 

Make sure you send back trackable in case you have to open a dispute at a later point if the seller does not refund.

https://www.paypal.com/uk/smarthelp/article/can-i-get-free-shipping-to-return-a-paypal-purchase-faq3...


Advice is voluntary.
Kudos / Solution appreciated.
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