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Returning Money to Buyer

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New Community Member

Returning Money to Buyer

Hi,

 

I sold an item through eBay and the buyer paid through PayPal since then, he was returned the item and I am struggling to process the refund.

 

I did the "activity...transactions" etc but I cant find an option to refund buyer on there.

I tried to add my bank details to my PayPal account and no matter what card I use it gives me a message saying "We are sorry.. this cant be processed right now".

I then messaged the resolution team 2 days ago but I have had no reply. I would like to return the money ASAP.

 

Thanks,

1 REPLY 1
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Esteemed Advisor

Re: Returning Money to Buyer

@KavitC 

 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).



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