Returning Money to Buyer

[KavitC]

Hi,

I sold an item through eBay and the buyer paid through PayPal since then, he was returned the item and I am struggling to process the refund.

I did the "activity...transactions" etc but I cant find an option to refund buyer on there.

I tried to add my bank details to my PayPal account and no matter what card I use it gives me a message saying "We are sorry.. this cant be processed right now".

I then messaged the resolution team 2 days ago but I have had no reply. I would like to return the money ASAP.

Thanks,

[kernowlass]

@KavitC 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).