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Hi, I have been trying to activate the 'Return Shipping Refund' option on PayPal for a week now.
I go on this page: https://www.paypal.com/ee/webapps/mpp/refunded-returns and click 'Activate in 1 Click'. Then I select 'Request a Refund' and it takes me to the bottom of the page to follow instructions as how to do this.
I follow the instructions and go on my account and select 'Activity', I click on the 'original' transaction that I wish to request a shipping refund for. However, I still do not get the 'Request return shipping refund' option at the bottom. Could you please help me resolve this issue?
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Hi falzonraniero,
Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars
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Hi falzonraniero,
Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars
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