Resolution centre not working

[Mohamed-97]

I tried to receive a refund over a purchase That I have done but the resolution centre keeps saying “oops something went wrong on our end please try again” constantly, what can i do?

[kernowlass · Accepted solution]

@Mohamed-97 

See if customer services will open one for you OR try another browser or device sometimes works.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.