Showing results for 
Search instead for 
Did you mean: 

Resolution Center

New Community Member

Resolution Center

I have a pending payment which cannot be accepted because my account is not verified. I went to the Resolution Center which says the issue is resolved. Then why can’t I get access to my account. It related to proof of address
Tags (3)
Esteemed Advisor

Re: Resolution Center


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.