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Refunds

JennieWright
New Community Member

Refunds

I have been refunded 3 amounts by PayPal. The £30 cleared the debt of what someone stole, but the £70 says it is completed yet hasn't turned up in my account, the £60 hasn't been mentioned see they said it was refunded. I don't know what to do because that money was needed and I can't get info out of anyone about this. If the £70 is completed, then surely it should be in my PayPal account? Or have PayPal conned me?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refunds

@JennieWright 

 

Why accuse someone of scamming just because you are ignorant of the facts?

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



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