Refunds

EoinC1234
Contributor
Contributor

I received a refund from an online purchase but no money has been credited back to my bank account or to my PayPal any advice?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@EoinC1234 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212




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10 REPLIES 10
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@EoinC1234 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212




Advice is voluntary.
Kudos / Solution appreciated.
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Donnadom
New Community Member
Hi ots refunded to a old card help
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Kai_1234
New Community Member
I am experiencing this right now. It is passes 30days and i have not receive the money in my card. Have you already received yours???
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Leyla12
Contributor
Contributor
I havent recived mine either it shows that the tefubd was made underneath but it doesnt show it where the cash is and its not on my credit card!
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skyblue711
New Community Member
Is there a way we can get the refund? I haven't receive mine either.
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Rawan_N
New Community Member
i didn’t receive mine either..... what could i do ?
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loj91
Member
Member

they never give u ur money back!

they stole 171$ from me !!!

I'm waiting simce May !

the buyer didn't receive the money nor I got my refund the cash is with them 

and they will never put you on a customer service everything is auto so you never can refund it 

WORST SERVICE EVER 

 

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9999291712
Member
Member

have you got the refund now?? i am facing the same issue .

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Leyla12
Contributor
Contributor
lmaooo I wish
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