Refunds

Sgelder
Contributor
Contributor

If a retailer says they have went be refund will it show up on my PayPal as pending. A shop says they have processed my refund but it doesn't show on my PayPal account. 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Sgelder 

 

Then you haven't been refunded. When a refund is issued, you will see a note of it in the transaction details of the original payment and you will see a separate transaction entry for the refund itself. You may also want to keep an eye on the original payment method for the refund too.


Kudos & Solved are greatly appreciated. 🙂
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sgelder 

 

Is the transaction showing in your paypal account or did you not log in to your paypal account to pay and paid as a guest buyer?

 


Advice is voluntary.
Kudos / Solution appreciated.
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