Refunds

helenoftroy1
Contributor
Contributor

My buyer wants a refund and I have agreed.  I have gone through the request return route and issued a refund.  However, as I have no monies at the moment in my PayPal balance how do I pay this refund.  Does PayPal take it from my Bank Account?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@helenoftroy1

 

Yes, if you have no funds in your paypal balance, paypal will take it from any linked bank account.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@helenoftroy1

 

Yes, if you have no funds in your paypal balance, paypal will take it from any linked bank account.


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helenoftroy1
Contributor
Contributor

Thank you for your reply.  I e-mailed PayPal to ask this question and they just sent me an e-mail telling me hnow to issue a refund.

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laurab95
Contributor
Contributor

Once Paypal have received the money from your bank account is the refund done instantly?

If not how long does it take?

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hama28
New Community Member

I need to send refund to my buyer but i can't Because i don't have Funds on my Paypal account.What can i do now?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@hama28 

 

https://www.paypal.com/jp/smarthelp/article/FAQ780


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