Refunds

[78andyd]

I am due a refund, I was unaware my old debit card was no longer valid, it took me a week or so before I added a new debit card.

Would this affect the refund process? If it does, how can I rectify the issue?

Any help/advice would be appreciated.

[kernowlass]

@78andyd

Refunds go back to the card they came from, as long as that card was linked to your present bank account then any refund should go through ok.

[78andyd]

Good morning kernowlass

Thanks for the info/advice 

I'm now going to harass & annoy C.E.X. UK LTD as they promised it would only take 2 hours for my refund to be processed: a week ago

I need to get my whinge on! Although it feels like I've already started!