Refunds

alison266
New Community Member
I received a refund from a seller however my PayPal account says the money is transferred FROM my bank account. No money has been taken from bank account or paid in yet. Should it not say TO bank account. Quite confused by this. Any help ?
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@alison266 

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.