Refunds

JonnyLights
New Community Member

Its been 14 days and the refund still isn't back in my bank account

Login to Me Too
2 REPLIES 2

benfielding214
Contributor
Contributor

Report it to Paypal and they should sort it only eligible for a buyer for 30 days i believe 

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@JonnyLights 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/ca/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.