Refunds

Santoscp
New Community Member

I m in the usa .i used PayPal to buy in Brasil.but i recived differente  product.

the seller returned the money tô my crédit card .but i used PayPal tô make the transaction.

how i Will get refunded?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Santoscp 

 

Did you fund your paypal payment via that card?

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212



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kernowlass
Esteemed Advisor
Esteemed Advisor

@Santoscp 

 

Did you fund your paypal payment via that card?

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.
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