Refunds

JackieRose1135
New Community Member
I made a transaction to a class I was going to take but I ended up canceling the class and I asked the company to have a refund. I got an email confirming my refund but I didn’t have a paypal account at the time of my transfer so I just made one but now I’m not too sure how I can get my refund back in my checking? This was a few days ago does it usually take more time? It gave me a transaction number as well. Thank you!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JackieRose1135 

 

Refunds go back to the funding source of the payment that you used.

If you didn't log in to pay then it won't go back to your paypal account.

If you funded the payment via a debit or credit card then it will go back there as per link.

Scroll down to where my refund will be sent to as the top bit is irrelevant for you.

 

https://www.paypal.com/us/smarthelp/article/FAQ1212

 


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Kudos / Solution appreciated.
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