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Refunds

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Refunds

I have been issued a refund for a suspicious advertisement but the money has left my bank account.  Will I still get refunded or is the money lost?

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Esteemed Advisor

Re: Refunds

@Julesbd71

 

You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
Once the funds have reached paypal then as its been refunded it will be sent back to you.

 


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY 1
Esteemed Advisor

Re: Refunds

@Julesbd71

 

You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
Once the funds have reached paypal then as its been refunded it will be sent back to you.

 


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.