Refunds not recieved

traceynicholls
New Community Member

Hey guys i just got a refund and was hoping that the money would be put back into the card that i used and its been 24hrs since the refund. would anyone know how long it takes to reach back to my bank. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@traceynicholls 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/au/smarthelp/article/how-can-i-view-the-status-of-my-refund-on-my-paypal-acco...


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Kudos / Solution appreciated.
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