Refunding monies paid into a pool?

[TractorGirl]

I set up a pool for a collection for a bereaved colleague. Someone has sent money to it from their Paypal business account by mistake and I need to refund it so they can send from their personal account.  I can't see how to send the refund, can anyone help me please?

[kernowlass]

@TractorGirl 

How do I refund Money Pool contributors?

1. Go to Send and Request Money.
2. Enter the recipient's name, email or number and click Next.
3. Click Sending to a friend.
4. Enter the amount and click Continue.
5. Review the information and click Send money now.

Because the money is sent from your balance, neither of you will pay a fee. Please note that it’s your responsibility to coordinate and resolve disputes with contributors and PayPal does not arbitrate these disputes.

[TractorGirl]

But that’s just sending money. Not refunding the initial payment that they paid a fee on.