Refunding Customer
Staffordguitar
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Posted on
Dec-16-2018
03:38 AM
A customer made 2 identical purchases.
The second purchase was in error and needs to be refunded.
Do I have to transfer the funds to my bank account prior to refunding or can I just click the Refund link on the Payments Transaction Form.
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Refunds
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kernowlass
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Dec-16-2018
03:41 AM
Click on the transaction and use the refund option at the bottom of the details page.
Funds will be taken either from your paypal balance OR any linked and confirmed bank account (not debit card).
Advice is voluntary.
Kudos / Solution appreciated.
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