Refunded buyer twice

BeckWoolley
Contributor
Contributor

Hi 

A case was opened against me and we agreed on a partial refund

i did not have the funds in my account at one time so it was pending for ages

I refunded the buyer through PayPal myself, and the buyer confirmed this to paypal

Paypal took the money out again and they aren’t responding to myself or the buyer

what do I do my Account is in negative balance but I am not refunding again of course

i have reopened the cAse with evidence and stuff but they are taking ages to resolve and I need it done before christmas

 

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