Refunded amount Showing zero balance

[rvrp]

Inside  Paypal Activity page refund amount showing completed and I got email also that refund has been completed but my refund amount not showing in paypal summery page.There only showing zero balance. Even my Debit card also linked with paypal which i used for payment but In my linked Bank account  refund still not added. Please tell anyone what can be issues??? In how many days I can get or see my refunded amount in my paypal Summery page or in my Bank Account??? please help.

[PayPal_Ayesha · Accepted solution]

Hello @rvrp,

Welcome to the PayPal community and thank you for your post.

I understand your concern regarding the refund. All refunds will be sent back to the payment method of your original payment. If you've used your card to complete the transaction then your refund will go to the same card. It may take up to 30 days for the refund amount to appear on your card statement. It may take up to 5-7 business days for the refund amount to appear in your bank account. Here's the link to know more about the refund. If you still do not find the refund, kindly reach out to our customer support team through the contact options available on our website so that our advisors can help to trace the refund. 

I hope this helps.

Ayesha

[rvrp]

I got it directly in my Bank account.

Thanks 🙂