Refund
Jrauscher
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Posted on
Aug-02-2021
07:35 PM
My card on file recently had a possible attempt at a fraudulent charge. The credit card company denied it and is sending us new cards, old ones were deactivated. I just had a dispute with a company that you guys (PayPal) helped settle. However I was wondering how that will work with the credit card situation. When I get the replacement card and add it to my PayPal account, will the refund go to that card even though the number will be different?
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1 REPLY 1
PayPal_Joy
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Aug-05-2021
03:23 PM
Hi @Jrauscher,
If the account that the card is associated with is the same, it is likely that the funds will be returned to the account. If the funds are not returned to your card, they should be credited to your PayPal account. Please keep in mind that refunds to cards can take up to 30 days to reflect on your statement, depending on the card issuer.
I hope this helps!
Joy
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