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Refund

Nf99
New Community Member

Refund

My order got delayed and there where some problems due to late shipping etc so the company told me that they would refund the money since there were these issues. Now I'm having an issue to get the money back, because I'm clicking the link sent by PayPal to accept the payment but I'm not receiving the money and the balance is still 0.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refund

@Nf99 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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