Refund

[Slurpyslurp]

Hi, I have recently had a case closed where I am being issued a full refund. I cancelled my bank card that I originally paid with, to reduce the risk of future fraud with the card. I thus have a new bank card. Will the refund be automatically put into the new bank card/updated payment details or into the paypal account? I'm just worried that my refund will not reach my account because that card that I originally paid with is no longer active.

[kernowlass · Accepted solution]

@Slurpyslurp 

If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.