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Refund

claire145
New Community Member

Refund

My refund status says 'refunded' but it has not yet appeared in the account that I paid through. It stated refunded on the 25/01 but it didn't automatically go back to my account. 

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refund

@claire145 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



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