Refund

Maria_321
Contributor
Contributor

A client made a purchase and sent me the money. Because I am new to PayPal this money was on hold. While I was trying to figure out how to take the money off the 'on hold' situation I accidentally pressed refund so the money was sent to the buyer. Now she has the product and the money. I sent her a couple of emails and also requested the money but she did not respond. Obviously, she is not willing to return the money. Is there anything I can do to take my money back or have I lost them?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Maria_321 

 

Sadly you can't force a buyer to pay you again after a voluntary refund.


Advice is voluntary.
Kudos / Solution appreciated.
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