Refund

Thea9
New Community Member
Looking for help.bought toy box 6th nov..seller cancelled order and was told I was refunded..£42.90 came out my bank on 6th but I still havnt had refund and sale is not showing on my PayPal acc..all I have is bank confirmation and eBay transactioned saying cancelled and refunded..what do I do? Anyone help please
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Thea9 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



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