Refund

MaX691
Contributor
Contributor
I didn’t got my money in my debit card , I got completion status in my activity 34 days ago
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6 REPLIES 6

cpat0204
PayPal Employee
PayPal Employee

@MaX691 

 I hope you are doing well. Did you mean that the refund was completed and the money is not yet showing on your debit card?

Depending on the funding source you used to send the original payment, it may take some additional time for your refund to be processed.

  • If you paid with a credit card, the money is refunded to your card. If the card you paid with is closed or invalid, please contact the issuing bank, as the money will still be refunded to your credit card account.
  • If you paid with your bank, the money is refunded to your PayPal account balance and then automatically transferred to your bank account.
  • If you paid with your PayPal balance, the money will be refunded to your PayPal balance.
  • If you paid using a credit card and your PayPal account balance, the amount paid by the credit card is refunded to your card. The remaining amount is refunded to your PayPal account balance.
  • If you paid with a debit card, the amount is refunded to your debit card. If the refund cannot be processed to your debit card, it will be applied to your PayPal balance.

Refunds to credit or debit cards can take up to 30 days depending on the card company involved.

 

Please check this article to learn more : 

My refund is completed, where is my money?

 

I hope this helps. Stay Safe!

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

edited.


Advice is voluntary.
Kudos / Solution appreciated.
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MaX691
Contributor
Contributor
It’s been more than 30 days and still I didn’t got in my debit card from where I made the payment
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cpat0204
PayPal Employee
PayPal Employee

@MaX691 

 

It looks like we need to take a close look into you account. Please message us via our live support channel so we can better assist you.Just login on your PayPal account, go to Message Center. Then choose the option for Chat.

I hope you have a nice day. Stay Safe!

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MaX691
Contributor
Contributor
I tried every possible way to get with you all for my problem but I didn’t got any contact or reply , and the amount is appx ₹5100 , so what I should I do now for this , and my account got limited problem and I’m not able to fix it , I just want to know that paypal will give my money or not
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MaX691
Contributor
Contributor
Because, i had been said that I will get that amount in my debit card within 30 days and it’s more than 35 days . So it’s seems like a scam done with me , so what should I do now
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