cancel
Showing results for 
Search instead for 
Did you mean: 

Refund

SOLVED
Member

Refund

I refund my subscription for my vpn. In activity page, I saw my that my vpn got refunded. But when I check my bank account, I don't think the money refunded to me. Is refund process take long time or I didn't get the money ?

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Refund

@Aymeee

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: Refund

@Aymeee

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.