Refund

Cheljade
Contributor
Contributor

On PayPal I ordered a refund and it says it has been refunded but it hasn’t gone into my bank! help

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cheljade

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Cheljade
Contributor
Contributor
It’s meant to be going straight back to my bank, but it says it’s been refunded and it’s not went in yet ? So should I wait longer ??
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cheljade

 

Did you actually read my reply?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Anonymous_User
Not applicable

This may help you out.   How your money is refunded depends on how you made the original payment.   Refunds can take from a week plus up to 30 days.

* If you paid with a credit card, the money is refunded to your card.
* If the card you paid with is closed or invalid, the money will still be refunded to your credit card account.
* If you paid with your bank or PayPal account balance, the money is refunded to your PayPal account. After you have received the refund, you can withdraw money from your PayPal balance to your bank account.
* If you paid using a credit card and your PayPal account balance, the amount paid by credit card is refunded to your card. The remaining amount is refunded to your PayPal account.
* If you paid using PayPal Credit, the amount is refunded to your PayPal Credit account.
* If you paid with a debit card, the amount is refunded to your debit card.   If the refund cannot be applied to your debit card, it will be applied to your PayPal balance.

Refunds to credit or debit cards can take up to 30 days depending on the card company involved.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.