Refund

Nicolamcdonald
Contributor
Contributor

I sold something they sent it back do I still get charged the PayPal fee

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nicolamcdonald

 

When a buyer pays you are normally charged 3.4% + 20p.

If you have to issue a refund (make sure you use the refund option) then the 3.4% is refunded at the same time you make the refund but paypal keep the  20p as a service charge for processing the original payment and the refund for you.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.