Refund

Kandy22
New Community Member
About a month ago I canceled a payment and have not recieved my refund either to my bank account or my PayPal. What should I do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kandy22

 

If you used a bank account and not a debit card then this may apply..............

 

Have you bought anything and paid for it via paypal since the refund should have gone in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie refund rather than your normal funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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